Does Lean Six Sigma work in service industries? Yes! Here’s an example of how a call center at one of the world’s largest credit card processing companies applied DMAIC to reduce call abandonment rates. DMAIC Project for Process Improvement Define the Problem: In the last 6 months, there have been 10,987 calls lasting more than […]
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Lean Six Sigma Toolbox
How much data do you need?
How much data do you need – Lean 6 Sigma Mini Lesson.mp4 Hi everyone!, Cedro [...]
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What is JIT?
IT stands for Just In Time. What does that mean? Today we call it Lean [...]
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What is Kanban?
Kanban is a Japanese word that means a signboard, or in other words, a signal [...]
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What is Kaizen?
Kaizen is a Japanese word that means continuous improvement. Broken up into two parts, Kai [...]
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Where to get Lean 6 Sigma Certified?
You can get a lean six Sigma certification from anywhere. You can literally go online [...]
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